OPUC represents our state's millions of residential and small commercial consumers as a class in electric, water, wastewater, and telecommunications industries.

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Compact with Texans

The Office of Public Utility Counsel will provide high quality legal and technical services to residential and small business utility consumers, as a class, in cases and projects before the Public Utility Commission, State Office of Administrative Hearings and state and federal courts. We are committed to service and leadership that exemplifies the highest standard of ethical behavior, professionalism, and accountability. Customer Service Principles and Standards Provide professional quality services. Serve the public with respect, concern, and courtesy. Provide helpful and accurate information that is easily accessible to customers. Respond to public contacts within 1 business day. Respond to written…

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Annual Reports

Reports Annual Reports OPUC Annual Report FY 2023 (PDF) OPUC Annual Report FY 2022 (PDF) OPUC Annual Report FY 2021 (PDF) OPUC Annual Report FY 2020 (PDF) OPUC Annual Report FY 2019 (PDF) OPUC Annual Report FY 2018 (PDF) OPUC Annual Report FY 2017 (PDF) Legislative Appropriations Requests LAR – FY 2024-2025 (PDF) LAR – FY 2022-2023 (PDF) LAR – FY 2020-2021 (PDF) LAR – FY 2018-2019 (PDF) LAR – FY 2016-2017 (PDF) LAR – FY 2014-2015 (PDF) Budget Reports Operating Budget FY 2024 (PDF) Operating Budget FY 2022 (PDF) Operating Budget FY 2020 (PDF) Operating Budget FY 2018 (PDF) Strategic Plans Agency Strategic Plan FY 2023 – 2027…

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What we do for you:

The Office of Public Utility Counsel (OPUC) was created by the Texas Legislature in 1983 to represent the interests of residential and small commercial consumers, as a class, in utility proceedings in Texas.

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Representation and Advocacy

OPUC represents residential and small commercial consumers in electric, water, wastewater, and telecommunication utility matters before the Public Utility Commission and the Electric Reliability Council of Texas (ERCOT) to protect consumer interests.

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Telephone Payment Assistance

OPUC’s Annual Reports

OPUC provides their Annual Reports, Strategic Plans, and more reports publicly for residential consumers.

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Low Income Support

Consumer Resources

OPUC can connect consumers with financial resources, help resolve issues with utility provides, and educate consumers about utility regulation in Texas. We also provide self-help options and information online to get you started.

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Monitor Live Grid Conditions

OPUC monitors grid conditions in the ERCOT region and weather conditions across the state. If you’re experiencing an outage and need assistance, we can put you in touch with your utility provider, help find resources in your area, and provide information you need to stay safe.

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Consumer Tips

OPUC is actively assisting residential consumers who have received high electricity bills.

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OPUC Annual Meeting

The Office of Public Utility Counsel will conduct our 2023 Annual Meeting with Texas House Chairman Todd Hunter in Corpus Christi, Texas on October 23rd, 2023. For more information on how to participate and attend click on this button below.

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